Friday, November 26, 2021

How to get the ice dispenser on your refrigerator to start working again

An ice dispenser on your refrigerator adds a little more convenience to our lives. This device is often taken for granted, that is until we have to do without it. In the event that your ice maker breaks, there are some things you may want try to get it back to normal without having to call a appliance repair service.
An ice pick: a hand tool used to break up ice.

If your ice dispenser is not producing cubes at a fast rate, there are a few things you can check. This same process also applies to an ice dispenser that has stopped producing ice altogether. It does not require years of training or an in-depth knowledge of refrigeration.

First, look behind the refrigerator for any kinks in the line. Follow the line for its entire length and make sure a kink is not the reason for the unit’s slow production. Also, be sure to check that the water supply valve is turned on. An owner’s manual can be helpful when conducting any of these checks.

When you have made the proper checks but have failed to make progress, here is a solution that can help. Make sure you disconnect the power before starting this process. Remove the bucket, empty the ice and flush with hot water until all the ice is melted. This solution works in a lot of instances because a clogged ice bucket remains a common problem. What happens is ice chips start to accumulate which creates an ice maker clog.

The warm water will eliminate any accumulation of ice chips in the dispenser. Once you have completed that process, let the ice bucket completely dry. You can even be extra vigilant and let the bucket sit for a few hours before returning it to its place. Once it is reinserted, make sure that the drive component is engaged as it is supposed to be. Use your owner’s manual as a reference if you are uncertain about that function.

Once that is completed, turn the dispenser back on and wait for it to start harvesting ice. If there is little or no production, then you know there is another issue to blame. Other issues can be more complex and often require the assistance of a professional appliance service company. Otherwise, this task can be done on a regular basis whenever you notice a lapse in production with your ice dispenser.

And if you experience any other types of issues that require refrigerator repair in Charlotte, NC, contact the team of professionals at Plaza Appliance Service.

Tuesday, October 26, 2021

Why the First Dishwasher Fill Should Use Hot Water

Owning a dishwasher makes post-meal cleanup a much easier process. Clearing dishes, dropping them inside the dishwasher and flipping a switch makes everything sweet and simple. But there is one important step that should not be overlooked.

It is important to always run the hot water in your kitchen sink before running the dishwasher. This will verify that hot water will be used in the wash cycle. Otherwise, the first fill will be full of cold or mildly warm water.

Why is that important?

The hotter the water gets, the more dirt is removed by the dishwashing solution. Dishwashers are designed to heat water to around 140°F. This ensures a thorough wash and removes all residue from dishware. Starting off with hot water helps because that is the pre-rinse stage in which particles of food are removed from dishware.  Also, dishwashers are usually hooked up to a home’s hot water line as the process is predicated on washing with hot water.


There are a number of benefits that come with running hot water before starting your dishwasher and they can save you a lot of time, energy and frustration. Here is a closer look at those benefits:

•    No rewashing – Hot water used to spray down dishes before washing will lessen the chances of rewashing. The water temperature says a lot about the thoroughness of the cleaning process. Most people will notice their dishes are much cleaner when starting out with hot water in the fill.

•    Conserving energy – Staring out with hot water will save your system the steps of having to heat the water during the wash process. This may not result in a lot of savings on one occasion, but doing it every day can add up. Dishwashers use energy by heating up water, but the less they have to heat, the less energy is used.

Another important note involves the process of rinsing dishes before putting them into the dishwasher. Many studies and reports have shown this is not necessary as long as there are no heavy food particles or pieces left on the plates. The time you spend rinsing off dishes could be lessened significantly. Just run some hot water and it will be enough to get those particles off your plates.

Following the right protocol will give your dishwasher lots of years of service. However, when something breaks down, contact Plaza Appliance Service for the best dishwasher repair in Charlotte, NC and the surrounding communities.

Wednesday, September 22, 2021

Rinse Your Dishes Because Most Dishwashers Do Not Have Cutting Blades

Most people have their own method for washing dishes. Some people provide a quick rinse, while others spray their dishes down thoroughly before putting them into the dishwasher. There are also people who do nothing and simply place dishes into the appliances without giving them a simple once-over. Keep reading for the most recommended method for loading a dishwasher. We will also explain how it will ultimately help you avoid the need for extra dishwasher repairs.

There has been a lot of efforts made to prove there is no need to wash or even rinse dishes before putting them into a dishwasher. The fact is that the pre-washing portion will provide the same service as rinsing dishes in the sink. Modern dishwashers can even recognize the presence of some residue and resort to a stronger wash cycle. But that does not mean they are a garbage disposal.

It does not take an experienced technician to recognize when dishwashers are not equipped with any cutting blades that will break down food. That is why it is a good idea to scrape off all remnants of food before putting dishes in the dishwasher. A failure to do so could slow down the entire process. The dishwasher could become clogged and be forced to work harder in an attempt to clean your dishes.

It is also no secret that too much food left on a plate is not guaranteed to come off in the dishwasher. Plenty of people have pulled out dishes that are not fully cleaned following a wash. But this is not the only issue that could be caused by leaving food on your plates.

Most dishwashers contain a trap for food particles that are too large to pass through their drains. This is good for preventing a dishwasher clog, but means that your dishwasher may contain ancient, waterlogged food after a while. Gross.

At the bottom of every dishwasher, there is a trap. Since there are no cutting blades in a dishwasher, this is where all those remnants of food wind up. The trap should be cleaned every so often. But even if you clean it regularly, that is not an excuse to drop chunks of food in with your dirty dishes.

And there is also another filter which serves the function of separating the small particles of food that are not caught in the trap. This also needs to be cleaned out every so often. Needless to say, too much food in your dishwasher is going to clog this filter as well.

Thursday, August 26, 2021

Locating and Changing a Microwave Light Bulb

Running a microwave oven is a common part of most daily routines. In many homes, the microwave gets an ample amount of use every day. That causes wear and tear which eventually creates the need for some simple appliance fixes.

One of the most common issues that will eventually impact a microwave affects the unit’s light bulb. These are not built to last forever, although changing them is a quick and inexpensive fix. However, there are important points to remember when doing this. The first important point is that doing it wrong can cause a short in the main board circuit. That is why it is recommended to always unplug the unit before changing out the light bulb.

In units that are built into the wall, power should still be disconnected before changing the bulb. This can be done by switching the circuit breaker off.

There are other steps to follow during this process as it is not as clear-cut as changing a light bulb around the house. The first step is to locate the bulb. Most light bulbs are located in one of three spots. One location is in the oven chamber, which is typically found behind a grill that can be easily removed by taking out a screw or undoing a snap.

There are also microwaves that fit the bulb in the rear of the unit. It is typically located in a recessed area and is held in place by a couple of screws. The final location can be the most difficult when it comes to removal. Some units house the bulb inside the unit and that requires a complete removal of the unit’s cover. 

The bulbs used in microwaves are different from a typical household bulb. However, they unscrew in the same manner and are easily removed once you locate them. This process may seem simple, but it is important to do it the right way because shorting out your main circuit board can elevate your microwave problems tenfold.

There are other issues that can affect a microwave and keep it from working as it should. That is why there is no need to create any unnecessary problems when changing out a light bulb. The interlock switch on the door, the unit’s fuses and the generator must all work together so take proper precautions when conducting any kind of microwave repair, no matter how simple it may seem.

Monday, July 26, 2021

Get Rid of Garbage Disposal Odors with Ice Cubes

Garbage disposals are a place people dispose of bits of organic kitchen waste, so it is only natural for unpleasant odors to emanate from them at some point in time. This is an even more common occurrence during warm months since bacteria can easily flourish. When odors develops, rest assured that there is a simple, low cost solution for most cases. With so many DIY solutions floating around, we want to make sure you know which simple solution can truly alleviate this issue.

A trick to fixing this issue is to fill a large cup with ice and drop the contents into your kitchen sink. Then, run the garbage disposal. When the ice is broken down into smaller-size chips, it acts as a type of cleaning solution that scrubs out the garbage disposal. They are small enough to get into areas of the disposal that are difficult to reach with a conventional method of cleaning. This will get rid of any food particles that are creating any foul smells.

For those who want to take additional measures in removing all traces of garbage disposal odors, add some vinegar in your ice cube trays before the water freezes into cubes. The vinegar will attack any lingering bacteria and keep smells from recurring.

And don’t worry about having the cubes cause damage your blades. The ice is not hard enough to the point where it will dull the blades. Coincidentally, the cubes will have a positive effect by actually sharpening the blades. It is a way to not only get rid of foul smells and odors, but to ensure that you have a well-functioning garbage disposal.

This ice cube method can be considered a form of regular maintenance for kitchen disposals. Professional plumbers typically recommend the use of cold water when running a garbage disposal, which speaks to the effectiveness of ice cubes. Cold water also helps to prevent drain clogs and overheating.

The ice cube method does not negate the basic rules that should be followed when running a garbage disposal. Homeowners should still avoid putting certain items in their garbage disposal and should also practice proper protocol.

The use of ice cubes is also simple enough that everyone can do it. There is no need to run out and spend money on any products that claim to keep a clean garbage disposal. In fact, some chemicals may have an adverse effect and wind up harming your garbage disposal.

If you encounter any garbage disposal issues that cannot be fixed through this ice cube method, contact the team of professionals at Plaza Appliance Service for the best garbage disposal repair Charlotte, NC has to offer.

Monday, June 21, 2021

Why You Shouldn’t Overload Your Washing Machine

There are plenty of occasions when dirty laundry can build up and the logical solution would seem to toss as much into your washing machine as possible. However, that method is counterproductive and could create more problems than you may expect. Pushing the limits will likely result in a need for washer repairs as well as other problems. Here we discuss the most common of these clothes washer issues.

Additional strain
Overloading a washing machine causes an additional strain to its major components. The strain is a result of packing too many clothes into the drum. What happens is the size of the load will force the machine to work harder than usual. That can lead to a decreased lifespan and an increased need for repair. This could also cause a significant amount of strain on the washing machine bearings. That could eventually lead to an appliance shutdown.

Poor washing
Washing machines function by tossing clothes around and allowing enough room for detergent and water to penetrate the clothes. When clothes are packed into a washer, it will result in an uneven wash. Some clothes may get cleaned, but others will not reap the benefits of a wash cycle. Loading a washer with too many clothes will also force you to load up on more detergent as a regular dosage will not be enough to clean the extra clothes. The more detergent you use, the more residue could build up on your clothes.

When too heavy of a load is inserted into the washer, it will actually leak out of the front part of the appliance. Leaks in other parts of the washers are typically the product of another issue. Overloaded washers leak because of the load imbalance and the simple act of reducing the load will usually solve the problem.

Drainage problems
Putting too many clothes in your washer can actually create drainage problems. This is caused by smaller garments becoming lodged in the drainage line. It should be noted that this can happen with small garments from time to time, but sizeable loads increase the chances of this occurring.

Damage to clothes
Fabrics are prone to tearing in an oversized load. This can be caused by accessories latching on to clothes and causing a tear. Things like zippers and buttons may not seem problematic, but when they are wedged between clothes, they could wind up doing their share of damage. Allowing plenty of room for your clothes to circulate in the washer is a much safer method when it comes to the integrity of your garments. 

Already having an issue with your washing machine? Call Plaza Appliance for top-quality repair service. We have experience with all major brands and will have your appliances performing like new again in no time.

Monday, May 24, 2021

The Importance of a Clean Lint Filter in Drying Time

It seems like there is always laundry to do as hampers are rarely empty. The laundry process has become part of our weekly routine and many times we go about it so systematically that there is important dryer maintenance we tend to overlook. One of those aspects is checking the lint filter before drying our clothes.

The purpose of cleaning a lint filter is to ensure the necessary amount of airflow to complete the drying process. Drying clothes depends on proper airflow. This is another reason you should not overload your dryer. Too many clothes will impede the drying process. The same premise applies to a lint filter

Using a clean lint filter during every drying cycle will also allow your clothes to be completely dry after just one cycle. In the event that your clothes are not dry when a cycle concludes, there is a good chance that the lint filter has not been cleaned. It is always a good idea to check it before starting a drying cycle.

Regardless of what kind of clothes you are drying, there are always going to be traces of lint. Some loads may contain more lint than others, so it is best to be prepared. It is also important to remember that the lint filter does not capture every shred of lint. The lint filter only captures about a quarter of the lint and the remaining lint is dispersed through your dryer vent system.

It is also a good idea to have that vent checked and cleaned on a regular basis. A buildup of too much lint could be dangerous and even cause a fire. Remember that lint is extremely flammable, so it is important to always keep a clean dryer vent as well as a clean lint filter.

Lint filters can also deteriorate due to continual wear and tear. Filter replacements are available and can be purchased at a variety of appliance stores. It is an inexpensive fix, but one that could keep your home and family safe from a potential dryer fire.

Cleaning your lint filter before every cycle will also extend the life of your dryer. It will not force your dryer to work overtime or create any need for further dryer repairs. Therefore, it is a good idea to get into the habit of cleaning the filter before drying a load of wash. Do it to the point where it becomes embedded into your psyche and it will also reduce the amount of time you spend doing your laundry.

Monday, April 26, 2021

Vacuuming Refrigerator Coils Helps Extend Life of Unit

Refrigerators are considered a major appliance and often demand a sizeable investment. That means that regular upkeep will protect that investment by adding longevity to your refrigerator and reducing the need for refrigerator repairs Charlotte. Part of regular upkeep involves vacuuming the unit’s coils.

There are multiple benefits of keeping your coils clean. The most glaring benefit is energy savings. Over the course of time, dirt and dust will accumulate on the coils. This increases the difficulty level that comes with the coils release of heat. Consequently, it puts more strain on the compressor and the result is a monthly increase in your energy bills. People can save anywhere from $10-15 per month with clean coils.

Other benefits include increased productivity and a longer lifespan. Three-fourths of refrigerator service calls pertain to issues with refrigerator coils. This can also save you money as you will not have to pay an appliance service to come out and fix your refrigerator.

The process of vacuuming coils is not very complex. The first step is locating the coils as they are found on the back, bottom, or top of the unit. Most refrigerators place them on the back of the unit, opposite the door.

After unplugging the refrigerator, begin vacuuming the coils by using the brush attachment component of your vacuum. There are actually attachments designed specifically for cleaning coils and those who are serious about maintaining clean coils may look into this additional purchase. The vacuuming process is pretty straightforward.

Vacuuming your refrigerator coils is not an everyday chore. It only takes about five minutes and should be done about twice a year. If you have pets, you may want to increase the frequency as the fur will cause more frequent clogs in your coils.

Most refrigerators last about 15 years on average. However, that life expectancy can be increased or decreased depending upon the regular upkeep. Vacuuming your refrigerator coils is an important form of upkeep and that could allow your unit to last an additional number of years.

With many new refrigerators priced on the higher end, it is wise to invest some time into maintaining your appliances. This is also a task that anyone can do and does not require any special type of training or skill. Refrigerators are designed to function by relying on clean coils and without abiding by that directive, units start working overtime and that ultimately leads to an early demise.

Monday, March 29, 2021

Subtle Signs That Your Dryer Vent Is Clogged

A clogged dryer vent is nothing to ignore or even put on hold. It is something that could lead to a major problem and potentially cause a fire. While there are more common signs of a dryer vent clog, there are also subtler things to look for. Paying attention and acting fast could save you the hassle of dryer repairs and home damages down the line.

Moisture on inside of door

It is not every day that most people take notice of their dryer door during a cycle. However, moisture on the inside of the door is an indication of a clogged dryer vent. This occurs because the moisture is not able to escape through the exhaust. It is important to know that both heat and moisture are released through a dryer vent. But when that moisture has nowhere to go, it will build inside the dryer and show signs it is still there.

No lint in the filter

Too much lint in a filter is a sign of a clogged dryer vent, but that does not mean there should be little or no lint in the filter. When there is very little lint, it could mean that lint is backing up in the machine and not making it to the filter. At that point, you should do an inspection of the dryer vent.

Higher room temperature

When a dryer vent is clogged, the hot air has trouble escaping. As a result, the dryer will start to overheat. That will lead to an increase in the overall temperature of the laundry room. Since these rooms are usually smaller in size, the increase in temperature is noticeable. However, people are not always on the lookout for an increase in room temperature. So if you notice that room starting to heat up, even a little, then you know it’s time to check your dryer vent.

Lapse in inspections

As an unofficial rule, dryer vents should be inspected at least once a year. This is done in an effort to decrease the chance of a fire or the possibility of carbon monoxide poisoning. Most people have difficulty remembering when their dryer vent was last inspected and if it has been too long, then there could be some type of clog.

Dryer repair and vent cleaning is not something every homeowner knows how to do. Since it is such an important task, it makes sense to hire a professional. For dryer vent cleaning in Charlotte, NC, call the team of experienced technicians at Plaza Appliance Service.

Wednesday, January 20, 2021

That Mildew Smell In Your Washer

Using a washing machine is part of the daily routine in many households. However, there are occasions when washing machines will start to give off an odor. Many times, that odor comes from mildew inside the washing machine. It does not take much of it to make a big stink so we want to help you understand and avoid the problem altogether.


One of the primary causes of mildew in a washing machine is a buildup of detergent. Using too much detergent and fabric softener can lead to too many suds and that can lead to traces of grime which remain lodged in the drainage pipe. It is also the perfect breeding ground for bacteria and mildew.

Another cause of a mildew smell is the use of only cold water during a wash cycle. The reason for this is due to the fact that cold water does not do as good of a job rinsing away residue when compared to hot water.

Drain obstructions are another issue that can lead to mildew. This can happen over the course of time as small objects left in pockets could start to become lodged in the drain. That will make it difficult for residue to drain after a wash cycle and the accumulation of that residue will give of foul odor.


The most obvious effect of mildew is that it is unpleasant to breathe. It will cause your laundry room to retain a foul odor. If the issue persists, it could lead to health issues, particularly for people who have allergies.

Another negative effect is that your washer will not get your clothes fully clean. The presence of mildew indicates there is another problem, which means excess suds and residue will not be fully rinsed from your clothes. There is also the chance of your clothes attaining that mildew smell.


You can clean out your washer entirely with the use of bleach. First, take all the clothes out and make sure the washer is set to hot. Pour in a cup of bleach and then run an entire cycle.

To get rid of excess suds, you can either use less detergent or use a home remedy. Pour a cup of vinegar and run a wash cycle. During this cycle, the vinegar will eliminate any remaining suds or residue. Once that is completed, run a rinse cycle to get rid of the vinegar smell. 

If you have a poorly functioning or broken washing machine in Charlotte, NC, let the technicians at Plaza Appliance Service provide an efficient and affordable fix for you.

Monday, December 28, 2020

When to Check the Dryer Vent Outside of Your Home

Drying your clothes should not be an all-day process when you are using a dryer. If you find yourself waiting more than an hour for your clothes to dry, then it’s time to do some investigating. There could be an issue that is inexpensive to solve and dangerous to neglect.

The first move is to check is the dryer vent, which is located on the exterior of a home. This vent is supposed to remain clear, but lint begins to build up from continual usage. This lint prevents air from escaping and can also force the dryer to use more energy. Too much lint can be hazardous and even lead to a fire. In fact, thousands of house fires are reported each year as a result of problems with a clogged dryer vent. Here are some other warning signs that let you know it’s time your dryer vent needs to be cleaned out.

•    Burning odor – The smell of something burning during the drying cycle is not normal. That burning smell is generally a result of the dryer having to work harder and that leads to overheating. It is something that should not be ignored.

•    Hot to the touch – When a dryer is working properly, it is able to release heat and moisture through its exhaust vent. However, a clogged vent will not permit the release of that air. That will cause the dryer itself to heat up, causing a potentially dangerous situation.

•    Lots of lint – After each load of clothes, you will notice lint in your dryer’s lint filter. But when you begin to notice excessive amounts of lint after every cycle, that is a sign of trouble. Lots of lint in your filter means that the outside vent has its share of lint as well.

There is a process involved for cleaning out a dryer vent. Because it can lead to a potentially dangerous situation, it is important to have this job done right. If you suspect that your dryer vent is becoming clogged with lint, it is a good idea to check it out on the outside of your home.

If you do identify a clog in your dryer vent, call the team at Plaza Appliance Service and we can send over a technician to make sure it is cleaned out right. The safety of you and your family is too important to neglect this type of maintenance.

Monday, November 23, 2020

How to Keep Front Load Washers Odor Free

The process of washing clothes in a front load washer is intended to leave us with fresh, clean clothes that smell wonderful. However, that is not always the case. There is a simple explanation for this reality as well as some simple ways to avoid such odors.

Many people pay high prices for quality front load washers. And while the process of washing clothes seems simple enough, there are mistakes a lot of people make. Adding too much detergent to a load is a common mistake. That is because not all of that detergent will get washed away.

Excess detergent and excess fabric softener accumulate over the course of time and also contract pieces of clothing fabric and body dander. This eventually forms a coating that is similar to sludge. While it may not always be visible, it can sit in the drainage pipe and begin to fester. The moist air in that drainage pipe is the perfect breeding ground for mildew and mold. Once that begins to grow, the foul smells tend to follow.

So how should people remedy this issue?

Ventilation is key. You can start by leaving the door open on your washer when it is not being used. This will subdue some of the moisture in your machine by letting more air into it. However, many laundry rooms are poorly ventilated. Adding a fan to that room could improve the overall ventilation. Here are some more tips to keeping odors out of your front load washer:

•    Use proper laundry detergent and measure each dose accordingly with each load.
•    Do not overuse fabric softeners, less is always better.
•    Air condition your laundry room during the summer months.
•    Always clean the lint filter as wet lint has a foul odor to it.
•    Do a regular check of dryer vents to ensure it is not full of moisture.

The most important takeaway is to understand the conditions that are optimal for mold and mildew. If you can create an environment that does not promote those conditions, your front load washer should remain free from odors. Remember that these washers are tested for working efficiency by their manufacturers, but they do not come with instruction manuals in regard to their regular upkeep. This responsibility falls in the hands of those who use a front load washer day in and day out.

If you are in need of washing machine repair in Charlotte, NC, call the team of professionals at Plaza Appliance Service today.

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    I called Plaza Appliance Service at 7:30am and they were at my house by 10am and had my washer back up and running fast and at a fair price. Thanks guys for the great service.

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    Called Sears for my Refrigerator and they told me it would be 4 days to get service. With 2 kids that was not good enough. Called Plaza and my refrigerator was repaired before I lost all my freezer food. One hour service compaired to 4 day service will keep me as a customer for life.

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    Called about my dryer taking too long and they helped me repair the problem myself. That is why we always use this company and will call them next time.

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